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Our History



TGI Direct’s history is one of growth and resiliency.

Our company’s success continues to be based today – as it was when we opened our doors in 1964 – on our constant focus of being an efficient, cost-effective marketing communication expert for the clients we serve.

  • 1964-1999
  • 2000-2013
  • 2014-2019
  • 2020-Current

Tuar Founded

In 1964, Tom Ryan and Chuck Redman founded Tuar (Redman and Ryan) to help AC Spark Plug package and distribute its corporate communications and promotional materials to a network of 88,000 distributors. Tuar was initially a mailing, packaging, warehousing, and distribution company. Buick Motor Division was added in the late 60s when the automaker was looking for similar services.  General Motors and Delphi are still valued Clients of the company today.


Company Purchased by Don Bacon

In 1973, Tuar was purchased by Don Bacon. The following year Don co-founded Grimbac with data specialist Jim Grim in Ann Arbor, Michigan. Grimbac offered Clients the additional services of programming, data base development, list maintenance, offset printing, and variable data printing. The Mott Foundation and the newly formed GM Parts Division of General Motors were among its first clients.


Doug Bacon Becomes Vice President

In 1979 Doug Bacon, the son of owner Don Bacon, joined the company as the Vice President of Grimbac. Doug discovered his true business passion rested with direct marketing, and he drove the company in new directions surrounding that rapidly growing market. The company was combined into a single entity called Tuar-Grimbac Inc.


Colorado Data Mail Opens

In 1981, and a new division of the company was opened in Denver in 1982 called Colorado Data Mail.


Doug Bacon Makes Company-Wide Changes

In 1988, Doug Bacon purchased Tuar-Grimbac Inc. from the family, and divested the Denver division.


TGI Becomes Open Book

Following a series of acquisitions and expansions throughout the late 80s and early 90s, Tuar-Grimbac became an open book company, and began sharing financials with all of the employees in 1993.


Company Earns ISO 9002 Certification

Under Doug’s leadership several of the members of Tuar-Grimbac’s Management team took on the formal study of Total Quality Management systems. This resulted in the company’s certification as ISO 9002 in 1997.  


Tuar-Grimbac Becomes TGI Direct

As a result of strategic planning Tuar-Grimbac Inc, became TGI Direct in 2000.  The new name kept a little bit of the old, and added the “Direct” moniker to highlight its corporate focus on “Direct” or One-to-One communications.  


The ClientZone® Launched

In 2001, one year after the name change, TGI Direct published and launched its first web-based module referred to as The ClientZone®.  This web portal was designed to provide a centralized control system and dashboard through which Clients are enabled control and visibility of their physical and electronic assets.


Purchase of the First Digital Press

In 2005, the management team authorized the purchase of TGI Direct’s first high-speed full color digital press – the HP 3050 Indigo press. This 5-color device was acquired to support and optimize one-to-one direct marketing programs.  


RC Mailing Acquisition

TGI’s management team continued its acquisition strategy, and in 2008, purchased RC Mailing, a financial services mailing company specifically focused on credit unions.  The synergy of the two companies allowed Clients to take advantage of TGI Direct’s advanced document management systems, and TGI Direct’s state of the art data security, imaging, and high-speed match inserting systems.  An extension of this was the development of TGI Direct’s TransPromo products.   image


TGI Celebrates 50 Years

TGI Direct celebrated 50 years as a leader in print, fulfillment and digital communication, helping clients throughout the US and Canada to optimize their communication and distribution activities utilizing best of class technologies.


TGI Direct Acquires the AAA Business

TGI Direct acquires AAA Club business, managing communications, billing and distribution for a number of clubs across the country.


TGI Purchases Atlantic Zeiser

TGI Direct purchases Atlantic Zeiser equipment, providing TGI the opportunity to variable image cards and key cards with personalized information as well as the ability to encode the mag strip on cards. Ultimately, this will allow the ability to match cards to carriers/bills that are sent to clients of prospects.


TGI Direct Acquires Intelliform, Inc.

TGI Direct acquires Intelliform, Inc., a Huntington Woods company, that works with universities across the country to create unique marketing strategies that help alumni associations retain and support current members and gain new members.image


Continued Expansion of Services and Offerings

Today, with four facilities in southeast Michigan and more than 100 dedicated, highly trained associates, TGI Direct continues its nearly 60-year tradition of providing clients with a diverse range of traditional and digital communication tools. We are proud of our record of producing 35 million variable print pieces, more than 25 million packages shipped, 500 million direct mail pieces processed, and the execution of 2.5 million email campaigns. We’ve partnered with 14 of the world’s largest brands and maintain more than 30 e-commerce sites.

TGI Direct is Acquired by Carmel Hill Acquisitions, Inc.

Carmel Hill Acquisitions (a private investment company focused on identifying, acquiring and operating established service-industry businesses) has acquired TGI Direct. Monica Weaver, Managing Director of Carmel Hill Acquisitions, is now serving as TGI’s President and CEO. The transition in ownership will provide a catalyst for the development of next generation solutions to propel the company forward. Through the purchase, TGI Direct is now a woman- and minority-owned company.

TGI Direct Becomes a Nationally Certified Woman- and Minority-Owned Business

TGI has been nationally certified as a Women’s Business Enterprise and a Minority Business Enterprise by national organization Women’s Business Enterprise National Council (WBENC) and National Minority Supplier Development Council (NMSDC), respectively. Both of these organizations are committed to fostering the ongoing development of supplier diversity programs.image
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